FAQ ♡
Everything You've Been Wondering About Ordering From Mel's Treat ✨
How Do I Place An Order?
Just Pick Your Cookies Or A Box From The Shop, Add Them To Your Cart, Choose Your Pickup Day & Time, And Check Out ♡ Easy As Pie… Or, Well, Cookie!
When Are My Cookies Baked?
Every Order Is Baked Fresh Just For You On Your Chosen Pickup Day — Never Sitting On A Shelf. That's Why We Ask You To Pick A Day In Advance!
How Far In Advance Should I Order?
Please Try To Order At Least 48 Hours Before You Want To Pick Up. For Bigger Boxes Or Special Occasions, A Few Days Extra Never Hurts ✨
What Are Your Pickup Hours?
Pickups Are Available From 7:30 AM Through 4:30 PM On Your Selected Day — Nothing After 5 PM, So My Cookies Can Get Their Beauty Sleep Too 💤
Do You Deliver Or Ship?
Right Now, We're Pickup Only So Every Cookie Arrives As Fresh As Possible. Stay Tuned For Local Delivery Updates!
Can I Mix Flavors In My Box?
Yes! On Any Assorted Box (4, 6, Or 12 Count) You Can Pick Exactly Which Flavors You Want. Mix, Match, And Treat Yourself ♡
What Allergens Should I Know About?
Our Cookies Are Made In A Kitchen That Handles Soy, Milk, Eggs, Dairy, And Gluten/Wheat. Please Order With Care If You Have Allergies!
Do You Do Custom Orders Or Events?
Absolutely! Birthdays, Bridal Showers, Office Treats — Reach Out And Let's Make Something Sweet Together. Just Message Me With Your Idea ✨
How Should I Store My Cookies?
Keep Them In An Airtight Container At Room Temp For Up To 3 Days. Want Them Extra Gooey? Pop One In The Microwave For 8 Seconds — Heaven 🍪
What's Your Refund Policy?
Because Everything Is Baked Fresh To Order, All Sales Are Final. But If Something's Not Right, Please Reach Out — Your Happiness Means Everything To Me ♡